FAQ
Frequently asked questions
Each of the artisans we work with lives in Italy and makes their products by hand, honoring the history and tradition of the artisans who came before them.
Some of them are the last of their kind, or the last one keeping the tradition in their region alive. It is our desire to support and acknowledge them while bringing their artistry to the world.
In purchasing our products you are bringing into your home their talents, their history and their culture.
Standard orders will ship within 7-10 business days.
If you are placing a corporate order it may take longer depending on quantity, we will be in touch after your order to give you a ship date.
Custom made orders ship times varies. These will be noted in the product details and we will be in touch with a more precise ship date once the order has been placed.
For information on customizing some of our products or ordering some things in larger quantities please contact us at concierge@artfulitalia.com
Our subscription giveaway is open to all countries, with the exception of Italy, China, Taiwan.
There is one entry per new email subscription. Winner will be chosen randomly when the contest ends on 30 September 2024. The giveaway began on 21 August 2024.
Shipping will be provided by Artful Italia direct to the winner, we ship worldwide.
Winner must provide Artful Italia with a correct shipping address. Artful Italia will not be liable for shipping should the address be incorrect from the winner.
Winner can choose either the blue or the pink Eutropia bag. The giveaway is only for the Eutropia bag, it can not be exchanged for any other merchandise.